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What These Terms Mean for Your Account

These terms set out what you agree to when you open and use your 1xbet logging account — from how your wallet works to how we handle disputes.

Applies to all account typesbKash, Nagad, Rocket deposits coveredEligibility depends on local lawSubject to change with noticeContact support for any questions
1xbet logging What These Terms Mean for Your Account
HOW WE PROTECT YOU

Account Security and Your Rights Under These Terms

Data Handling

We collect only the information needed to run your account — name, contact details, and payment method records for bKash, Nagad, or Rocket transactions. We do not sell your data to third parties.

Cookie Use

Cookies keep your session active and help us load the lobby correctly on your device. You can manage cookie preferences in your browser settings; some features require session cookies to work.

Account Security

Your account is protected by password and, where enabled, OTP verification sent to your registered mobile number. Never share your login with anyone; we will never ask for your password via chat or email.

Requesting Changes

To update your registered details, raise a request through live chat or email with supporting documents. Wallet changes — such as switching from Nagad to Rocket — go through the same verification path.

REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Open the chat widget from your account dashboard at any time. Our team handles terms queries, wallet verification questions, and account access issues directly in chat.

Email Support

Send a detailed message to our support address for written confirmation of any terms-related decision. We aim to respond within one business day for account matters.

Help Centre

The Help Centre covers common terms questions — from wallet rules to account closure steps. Check it first for faster answers before opening a support ticket.

Common Questions About These Terms

You must be of legal age in your country and in a region where this service is permitted. We do not verify local law for you — that check is your responsibility before registering.

We may suspend or permanently close your account. Funds in your wallet at the time of closure are handled according to our withdrawal policy, subject to any outstanding verification requirements.

No. One account per person is the rule. Duplicate accounts are a breach of these terms and may result in both accounts being closed and wallet balances being reviewed.

Contact support via live chat or email with your account details. We will provide a summary of the data we hold within a reasonable timeframe, in line with applicable data rules for your region.

Yes. We post a notice when terms are updated, and continued use of your account after that notice counts as your acceptance of the revised version. Check this page periodically.

Raise the issue through live chat first with your transaction reference. For bKash, Nagad, or Rocket deposits that do not appear in your account, include the mobile transaction ID so we can trace it.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.